Outreach Commit Support Admin Training

Outreach Commit’s Support Admin capability offers us key insights into our customer’s instances and is used by numerous teams across our business. For example, you will have access to actual customer sales data, representing material, non-public financial information. That said, we all need to use this tool very carefully to help ensure our customer’s settings, data, and privacy are protected. During this training, we’ll be learning how to access Outreach Commit as a Support Admin, your Support Admin responsibilities, what actions are permitted when using Support Admin, and completing a quick quiz to gain or maintain access to this feature.