ProServ and Education
Online learning and development for the Professional Services and Education teams
PS to CS Internal Account Transitions Training
This training is a guide for the handoff process between ProServ and Customer Success to ensure for a smooth internal and external handoff!
Outreach Voice Pricing - Success
This training covers the new voice pricing packages and changes effective May 11th.
ProServ Pricing & Packaging Training
This training covers changes made to pricing for ProServ Packages, when to leverage and how to best position the packages.
Project Escalations
Learn what a project escalation is and how to leverage them to better serve your customers.
15 min
CRM Plugin Connections
Introduction to the Change Management Toolkit
40 min